Yes, in a few specific, limited places. We use AI to help Creators build Experiences (like our AI Mission generator), to suggest analytics and insights, to help with accessibility, to assist our support team, and to help review content for safety. We describe what each feature does, and which AI providers power it, in our AI Use Policy and on our Sub-processors page.

A few principles apply across all of them: we don't use your data to train AI models, we send the AI as little information as possible, and a person stays in the loop for anything that materially affects you.

Refer to: Everything you need to know about our AI Mission Generator.

No. We don't use your personal information, your user content, or anything we collect through the service to train, fine-tune, or evaluate any AI or machine-learning model, be it ours or a provider's. Our AI providers are also contractually prohibited from using our inputs or outputs to train their models.

For student data, the commitment is the same: student data is never used to train AI, under any circumstances.

Only what's needed to make the feature work, typically just your prompt and a small amount of context (like which kind of Mission you're building). You're in control of what you type, so please don't paste personal information about other people (including students) into an AI prompt.

Yes. You can toggle AI features off in the Studio on your personal workspace, and for a whole Organization workspace (if you are an admin or an owner), which switches it off for every member. Step-by-step instructions can be found here: How to enable or disable AI in the Studio.

AI features are on by default; the first time you open one, you'll see an in-product notice explaining which provider powers it and what data is involved.

The current list lives on our Sub-processors page, which we keep up to date whenever a provider is added, changed, or removed.

Each provider operates under commercial terms that include data-protection commitments and a no-training commitment, and the page lists each provider's role and cross-border transfer mechanism.

Whenever the platform uses AI to generate content, we make that clear and obvious at the point where you encounter it, either through a visible label or through the context of the interaction. The exact wording or design of that indicator may change over time, but it will always be clear and obvious when you're looking at AI-generated content. If you publish AI-generated content to participants, you're responsible for any disclosure that may apply in your own context.

Both, depending on the channel. Our customer success chat is powered by an AI assistant, AJ. AJ handles the first point of all chat interactions, and it's always clearly identified as AI: an "AI Agent" label appears on its messages, and its opening message introduces it as the AI assistant for the Goosechase customer success team. You can reach a human teammate at any time by typing "Talk to the team" or by sending us an email to hi@goosechase.com.

Never. Student data is not used to train, fine-tune, or evaluate any AI or machine-learning model under any circumstances. Any future change would require new, separate verifiable parental consent under COPPA and any equivalent state requirements.

No. AI-Powered Features are built for Creators, not participants; they aren't available to participant accounts, and they're configured not to receive participants' personal information. If you're an educator using an AI feature, please make sure the prompts you submit don't contain student personal information.

It's an optional accessibility feature that generates descriptive alt text for photo submissions so screen-reader users can understand them. It's off by default and is only enabled when a workspace requests it (it may carry an additional cost). When enabled, only the photo is analyzed to generate the description and no participant identifier is attached.

No. We don't use AI for targeted advertising to children, and AI outputs aren't used to build profiles of students for anything other than providing the Service for a school purpose. We don't sell student data or use it for marketing.