Goosechase

1. From the homepage on the app, select the gear icon in the top left corner for iOS or the top right corner for Android

Image selecting the gear icon in the top left corner of the mobile app for iOS or the top right corner for Android

Image selecting the submissions menu from the settings page in the mobile app

3. Toggle on on toggle off the "Save Captured Media to Phone" feature

Image showing the toggle in the submissions page on the mobile app to turn off the Save Captured Media to Phone feature 

How do stop my camera submissions from being saved to my device's library?

Template Library

Community

Blog

Find answers and get help from Intercom Support and Community Experts

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

How do stop my camera submissions from being saved to my device's library?

1. From the homepage on the app, select the gear icon in the top left corner for iOS or the top right corner for Android

2. Select the "Submissions" menu

3. Toggle on on toggle off the "Save Captured Media to Phone" feature