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How do I download a submission from the mobile or web app?

How do I download submissions in my Experience?

As the creator, you can download your participants’ submissions following these instructions.

Only the creators of the Experience can download all of the submissions, participants can only download submissions that they submitted.


How do I download my submission in the app?

As a participant in an experience, follow the steps below to download a submission.

iOS:

  1. Select your submission under the ‘Completed’ Missions list

  2. Click the share icon on the upper right-hand corner of your submission

  3. Select ‘Save Video (or photo) to Camera Roll’ from the drop-down options.

Android:

  1. Select your submission under the ‘Completed’ Missions list

  2. Click the 3 dots on the upper right-hand corner of your submission

  3. Select ‘Save Photo to Gallery’ (or video) from the list of options.

Web app:

  1. Select your submission under the 'Completed' Missions list

  2. Right-click on the image

  3. Select "Save image as" from the pop-up menu

image of the web app where the save image as pop up appears overtop of a submission and is highlighted in orange

Do submissions automatically save to my camera roll when using the mobile app?

If you would like photo and video submissions to automatically save to your phone or device when using the mobile app, follow these steps:

  1. Select the home icon in the app.

  2. Click on the gear icon in the upper right-hand corner on your Experiences page.

  3. Select ‘Submissions’.

  4. Make sure the “Save captured media” toggle is turned on as shown below:

image of the submissions settings in the app

Please note: It is not currently possible to automatically save to your camera roll when taking photos with the web app.

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