Where do I find my workspace?
Where do I find my workspace?
1. Click on your Account image in the right-hand corner.
2. Click on your workspace name in the drop-down.
If you are unable to locate your workspace, verify whether your organization has an active subscription or whether you've been invited to a workspace. Note that simpler subscription plans, such as single experience upgrades, do not create workspaces automatically, so ensure your subscription meets the necessary criteria.
How do I change my workspace name or image?
How do I change my workspace name or image?
On the 'Settings' tab on your workspace page, you can change your workspace image and name
If you are unsure of where your workspace page is, click here.
How to do I add a member to my organization?
How to do I add a member to my organization?
1. On the members tab, you can manage all members in your workspace.
2. Click on the 'Invite to workspace' button
3. Type the email of the member you would like to add
4. Select their permissions level
Admin: Can add and remove members in the workspace
Member: Their account is upgraded but cannot manage members in the workspace
5. Click 'Send' to send the invitation
Administrators are the only individuals who can invite new members to the workspace. If you are not currently an administrator, locate an existing workspace owner or administrator and request their assistance in sending the invitation. Ensure that you communicate the intended member's email address accurately to facilitate smooth access.
What do the different member levels in my workspace mean?
What do the different member levels in my workspace mean?
Member
When a member joins your workspace, their individual account will be upgraded to the workspace's subscription level. They can also choose to remove themselves from your organization.
Admin
An admin in your workspace have the same upgrade benefits when joining your workspace, but they can also edit the workspace name, image, invite, manage and remove members of the workspace as well.
If you anticipate frequently managing members within the organization, consider requesting administrator access. An administrator can grant you this level of access during the invitation process, enabling you to oversee workspace functionalities more effectively.
How do I remove a pending invitation to my workspace
How do I remove a pending invitation to my workspace
1. Select the drop-down member level on the right-hand side of the member you want to remove the invitation for.
2. Click 'Cancel'
Note: You can only remove a pending invitation if the member has not accepted it yet. If they have already accepted it (it does not say 'pending' beside their name) you will need to remove them from the workspace instead.
How do I change the permissions level of a member?
How do I change the permissions level of a member?
1. Click on the drop-down menu on the right-hand side of the member who you would like to change permissions for.
2. Select the new permissions level you would like the member to be at.
Admin: Can add and remove members in the workspace
Member: Their account is upgraded but cannot manage members in the workspace
How do I remove a member from my workspace?
How do I remove a member from my workspace?
1. Select the drop-down on the right-hand side of the member you want to remove from the workspace.
2. Click 'Remove'.
3. Confirm you would like to remove that member by clicking 'Remove'.
Can I see Experiences created on other member's accounts in my workspace
Can I see Experiences created on other member's accounts in my workspace
No, you will not be able to see any Experiences created on member's accounts within the same workspace unless you are invited to the Experience as a collaborator.
Understanding Workspace Visibility
Workspaces in Goosechase are visible based on your subscription level or an invitation from a workspace administrator. If you can't see a workspace, it might be due to:
Organization Subscription: Workspaces appear when your organization holds an active subscription or you’ve been invited to join a workspace.
Personal Plan Limitation: Accounts on our free plans, EDU Plus plan or purchases of single-experience upgrades won't have an automatically created workspace.