I'm not sure who to contact for help
Contacting Goosechase support is great for technical issues or questions about our platform but we will not be able to answer Experience-specific questions related to points, Mission content, prizes or Experience times.
We are not able to give out creators’ contact information or Experience passwords due to privacy reasons.
How do I get in contact with the creator of my Experience?
The easiest way to get in contact with the organizing group is to contact them in the same way you were invited! If an Experience invitation was sent to you via email by the creator, you should be able to contact them directly through that email.
We also recommend checking the Experience information on the app's home page, which can provide you with additional details about the Experience and who has organized it.