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How many devices can join a team?

Updated over 3 weeks ago

As the creator of the Experience, on the participants tab under Publish, you can choose how many devices can join a team, or you can leave it unlimited*.

We recommend team sizes of 5 participants, but in the end, it is completely up to you and how you set up your Experience!

*Limitations may be different depending on your plan. Please check with our customer support team at hi@goosechase.com, or your Account manager to confirm if needed.


Where can I edit the member (device) limit for teams within my Experience?

1. From the Goosechase Studio, select the Publish header and choose the Participants tab from the left side panel

Image of the studio where the publish header at the top centre of the page and participants tab on the left-hand side pannel are indicated by an orange arrow

2. Scroll down until you see the section titled Settings

From here, you can increase or decrease the number of members per team or set it to be unlimited.

Image of the participants page in the studio where the settings section is captured, the participants are organized by teams and the unlimited option is selected



Example: Teams will be limited to 5 devices.


You can select the arrows to increase or decrease the maximum number of members.

Screenshot of the Participants tab in the studio showing the maximum number of members selector with 5 written

Example: Teams will be unlimited


Check the unlimited box if you want no restrictions on how many members can join a team.

Screenshot of the Participants tab in the studio showing the maximum number of members selector greyed out with the checkbox for unlimited selected to the right.


FAQ


What happens when the team limit is reached?

Any new participants trying to join that team will receive a message stating that the team has reached its capacity.


Can I see how many participants have joined the team?

Yes, beside the team name on the Participants tab, you will see how many participants have joined and the capacity limit on the team.

screenshot of a team image, team name and below written is 0/5 members

Can I add a different team limit for different teams?

Yes! When you pre-create a team, you can choose the limit for each individual team.


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