Messages, otherwise known as Broadcasts can all be sent, and scheduled though the Broadcasts tab in your Experience.
1. Click on the Create section in the Experience
2. Click on the Broadcasts tab on the left-hand side
3. Click on the 'Send a Broadcast' button
4. Choose who you would like to send the Broadcast to
You can send a Broadcast to individual teams, or all participants.
5. Type your message to your participants in the message field
6. Choose when you want to send your message
You can send a message immediately (now) or you can choose to schedule your message for a later time.
7. When you are happy with your message, click the 'Schedule' button
(Or the 'Send' button if you are sending the message now)
8. All messages will show under the 'All' tab but you can see only scheduled messages under the 'Scheduled' tab
9. All messages will show under the 'All' tab but you can see all the messages that have already been sent under the 'Sent' tab.
FAQ
When can I schedule my message to be sent?
When can I schedule my message to be sent?
How do I edit a scheduled message?
How do I edit a scheduled message?
Click the 3-dot menu on the right-hand side of the scheduled message, and click 'Edit'. Make your changes and click 'Save'.
How do I delete a scheduled message?
How do I delete a scheduled message?
Click the 3-dot menu on the right-hand side of the scheduled message, and click 'Delete'.
Can participants respond to my messages?
Can participants respond to my messages?
No, participants cannot respond to Broadcasts. Broadcasts will be sent to your participants as notifications in the app.