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How do I schedule a message to be sent?

Updated over 11 months ago

Messages, otherwise known as Broadcasts can all be sent, and scheduled though the Broadcasts tab in your Experience.

1. Click on the Create section in the Experience

Screenshot of the Create section in the Experience

2. Click on the Broadcasts tab on the left-hand side

Screenshot of the Broadcasts tab on the left-hand side of the Experience

3. Click on the 'Send a Broadcast' button

Screenshot of the broadcasts tab with the 'Send a Broadcast' button highlighted

4. Choose who you would like to send the Broadcast to

You can send a Broadcast to individual teams, or all participants.

Screenshot of the new broadcast modal with the 'Send to' drop down highlighted

5. Type your message to your participants in the message field

Screenshot of the new broadcast modal with the 'Message' field highlighted

6. Choose when you want to send your message

You can send a message immediately (now) or you can choose to schedule your message for a later time.

Screenshot of the new broadcast modal with the 'Send' drop down open and 'When the Experience Starts'highlighted

7. When you are happy with your message, click the 'Schedule' button

(Or the 'Send' button if you are sending the message now)

Screenshot of the new broadcast modal with the 'Schedule' button highlighted

FAQ


When can I schedule my message to be sent?

"Before the Experience Starts"
"When the Experience Starts"

"During the Experience"

"When the Experience Ends"

"After the Experience ends"

How do I edit a scheduled message?

Click the 3-dot menu on the right-hand side of the scheduled message, and click 'Edit'. Make your changes and click 'Save'.

Screenshot of the message on the broadcasts tab with the drop-down menu open with the edit highlighted

How do I delete a scheduled message?

Click the 3-dot menu on the right-hand side of the scheduled message, and click 'Delete'.


Can participants respond to my messages?

No, participants cannot respond to Broadcasts. Broadcasts will be sent to your participants as notifications in the app.


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