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How do I cancel my EDU subscription?

How to downgrade your EDU subscription so it does not renew and how to check if your plan is set to downgrade.

Updated over a week ago

Can I cancel my EDU subscription before it renews?

To cancel your EDU Plus or Premium subscription, you can do so directly in your account following the steps below.

If the subscription has already renewed, please contact our support at hi@goosechase.com or through the chat on our website.
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If you are part of an organization, please contact your Account Manager to cancel.


How do I cancel my subscription before it renews?

1. In the Studio, click the plan tab on the left-hand side panel and then select account

Image of the studio where the plan tab is selected from the left-hand side panel


2. On the plan page, you will see your subscription information. Click 'Manage Billing'.
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Image of the plan page in the studio where the blue manage billing button is highlighted


3. On the billing page, select your active subscription.
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Screenshot of the manage subscriptions modal with the the plan highlighted


4. On the Subscription Details page, select 'Cancel'

Screenshot of the manage subscriptions modal with the Cancel Subscription highlighted

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