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Can I switch a participant from Individual to Team?

Updated over 11 months ago

Yes, switching a Individual profile to a Team profile allows for more participants/devices to join that team.
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1. Click on the PUBLISH section in your Experience

Screenshot of the 'Publish' section in the Studio

2. Click on the PARTICIPANTS tab

Screenshot of the 'Participants' tab in the Studio

3. Find the participant you want to change from Individual to Team

Screenshot of the profile on the 'Participants' tab

4. Select the 3-dot menu on the right-hand side of the participants profile

Screenshot of the 3-dot menu on the right-hand side of the participant profile on the Participants tab

5. Select 'Edit' from the drop-down menu

Screenshot of the 3-dot menu on the right-hand side of the participant profile on the Participants tab with the 'Edit' option highlighted

6. Change the team type from 'Individual' to 'Team'

Screenshot of the team profile with the team and individual options highlighted

7. Increase the maximum number of members on the team to whatever number you would like for this team

Note: Restrictions may apply depending on your plan or upgrade type

Screenshot of the team profile with the maximum team size highlighted and changed from 1 to 3

8. Click on 'Save' to save your changes

Screenshot of the team profile with the save button highlighted

9. You will now see how many members have joined this team below the team name

Screenshot of the team profile on the Participants tab highlighted with 0/3 below the team name
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