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Everything you need to know about managing members in your Workspace.

Updated over 11 months ago

Where do I find my workspace?

1. Click on your Account image in the right-hand corner.

Screenshot of the main page of the studio highlighting the account image in the upper right-hand corner


2. Click on your workspace name in the drop-down.

Screenshot of the main page of the studio with the drop-down menu from the account image open in the upper right-hand corner with the workspace name highlighted

How do I change my workspace name or image?

On the 'Settings' tab on your workspace page, you can change your workspace image and name

screenshot of the workspace page in the Studio on the Settings tab

If you are unsure of where your workspace page is, click here.


How to do I add a member to my organization?


1. On the members tab, you can manage all members in your workspace.

Screenshot of the members tab on the workspace page in the studio with the invite to workspace button highlighted

2. Click on the 'Invite to workspace' button

Click on Invite to workspace

3. Type the email of the member you would like to add

Screenshot of the invite to workspace modal with the email field highlighted

4. Select their permissions level

Admin: Can add and remove members in the workspace

Member: Their account is upgraded but cannot manage members in the workspace

Screenshot of the invite to workspace modal with the member permissions drop-down opened with the options 'Admin' or 'Member'

5. Click 'Send' to send the invitation

Screenshot of the invite to workspace modal with the 'send' button highlighted

What do the different member levels in my workspace mean?

Member
When a member joins your workspace, their individual account will be upgraded to the workspace's subscription level. They can also choose to remove themselves from your organization.

Admin
An admin in your workspace have the same upgrade benefits when joining your workspace, but they can edit the workspace name, image, invite, manage and remove members of the workspace as well.


How do I remove a pending invitation to my workspace

1. Select the drop-down member level on the right-hand side of the member you want to remove the invitation for.

Screenshot of the members tab on the workspace page in the studio with the member permission level drop-down highlighted on the right-hand side of the member listed

2. Click 'Cancel'

Screenshot of the members tab on the workspace page in the studio with the member permission level drop-down open with the 'Cancel' option highlighted

Note: You can only remove a pending invitation if the member has not accepted it yet. If they have already accepted it (it does not say 'pending' beside their name) you will need to remove them from the workspace instead.


How do I change the permissions level of a member?

1. Click on the drop-down menu on the right-hand side of the member who you would like to change permissions for.

Screenshot of the members tab on the workspace page in the studio with the member permission level drop-down highlighted on the right-hand side of the member listed

2. Select the new permissions level you would like the member to be at.
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Admin: Can add and remove members in the workspace

Member: Their account is upgraded but cannot manage members in the workspace

Screenshot of the members tab on the workspace page in the studio with the member permission level drop-down open with the member permission options listed


How do I remove a member from my workspace?

1. Select the drop-down on the right-hand side of the member you want to remove from the workspace.

Screenshot of the members tab on the workspace page in the studio with the member permission level drop-down highlighted on the right-hand side of the member listed


2. Click 'Remove'.

Screenshot of the members tab on the workspace page in the studio with the member permission level drop-down open with the 'Remove' option highlighted

3. Confirm you would like to remove that member by clicking 'Remove'.

Click on Remove member?…


Can I see Experiences created on other member's accounts in my workspace

No, you will not be able to see any Experiences created on member's accounts within the same workspace unless you are invited to the Experience as a collaborator.



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