Where do I find my workspace?

1. Click on your the workspace image in the top left-hand corner of the studio and click on your workspace name in the drop-down

Gif of the studio where the organization workspace is being selected from the dropdown in the top left hand corner

If you are unable to locate your workspace, verify whether your organization has an active subscription or whether you've been invited to a workspace. Note that simpler subscription plans, such as single experience upgrades, do not create workspaces automatically, so ensure your subscription meets the necessary criteria.

How do I change my workspace name or image?

On the 'Settings' tab on your workspace page, you can change your workspace image and name

Image of the studio where the settings tab on the left hand side is highlighted

If you are unsure of where your workspace page is, click here.

How to do I add a member to my organization?

1. Select your organization's workspace from the top left-hand corner of the studio

2. Select the members tab from the left-hand side panel

Image of the studio where the members tab is highlighted on the left hand side

3. Click on the 'Invite to workspace' button

image of the members page in the studio where the invite to workspace option is highlighted

4. Type the email or emails of members you would like to add

If inviting multiple members, make sure to seperate emails with a comma, space, or paste the whole list.

You can invite up to 100 members at a time

Image of the invite to workspace table open in the members page with 2 emails added

5. Click 'Send' to send the invitation

6. After you have invited them, you can change their permission levels

By default, all invitees will be added as members

Admin: Can add and remove members in the workspace and manage billing

Member: Their account is upgraded but cannot manage members in the workspace or billing

Screenshot of the invite to workspace modal with the member permissions drop-down opened with the options 'Admin' or 'Member'

What do the different member levels in my workspace mean?

Member
When a member joins your workspace, their individual account will be upgraded to the workspace's subscription level. They can also choose to remove themselves from your organization.

Admin
An admin in your workspace have the same upgrade benefits when joining your workspace, but they can edit the workspace name, image, invite, manage and remove members of the workspace as well.

If you anticipate frequently managing members within the organization, consider requesting administrator access. An administrator can grant you this level of access during the invitation process, enabling you to oversee workspace functionalities more effectively.

How do I remove a pending invitation to my workspace

1. Select the drop-down member level on the right-hand side of the member you want to remove the invitation for.

Screenshot of the members tab on the workspace page in the studio with the member permission level drop-down highlighted on the right-hand side of the member listed

2. Click 'Cancel'

Screenshot of the members tab on the workspace page in the studio with the member permission level drop-down open with the 'Cancel' option highlighted

Note: You can only remove a pending invitation if the member has not accepted it yet. If they have already accepted it (it does not say 'pending' beside their name) you will need to remove them from the workspace instead.

How do I change the permissions level of a member?

1. Click on the drop-down menu on the right-hand side of the member who you would like to change permissions for.

2. Select the new permissions level you would like the member to be at.

Admin: Can add and remove members in the workspace

Member: Their account is upgraded but cannot manage members in the workspace

Screenshot of the members tab on the workspace page in the studio with the member permission level drop-down open with the member permission options listed

How do I remove a member from my workspace?

1. Select the drop-down on the right-hand side of the member you want to remove from the workspace.

2. Click 'Remove'.

Screenshot of the members tab on the workspace page in the studio with the member permission level drop-down open with the 'Remove' option highlighted

3. Confirm you would like to remove that member by clicking 'Remove'.

Can I see Experiences created on other member's accounts in my workspace

No, you will not be able to see any Experiences created on member's accounts within the same workspace unless you are invited to the Experience as a collaborator.

Understanding Workspace Visibility

Workspaces in Goosechase are visible based on your subscription level or an invitation from a workspace administrator. If you can't see a workspace, it might be due to:

Organization Subscription: Workspaces appear when your organization holds an active subscription or you’ve been invited to join a workspace.
Personal Plan Limitation: Accounts on free plans, individual EDU plans, or single-Experience upgrades, won't have an automatically created workspace.

Everything you need to know about managing members in your Workspace.