This article will walk you through how to delete an entire team/participant profile or an individual team member.
What is the difference between deleting an entire team/individual profile and deleting a team member?
Deleting an entire team will remove all the individual team members under that team from the Experience. It will also remove all of the submissions made by that team.
Deleting an individual participant will remove that participant from your Experience along with all the submissions they made.
Deleting an individual team member from a team will remove that member from your Experience. It will delete all of the submissions that team member made on their device for their team, and remove any points earned by that participant for their team. All submissions and points made or earned by other members of that team will stay active.
How to delete an entire team or individual participant profile
1. Navigate to the Publish section in your Experience
2. Click on the Participants tab
3. Scroll down to the Participants section on the page
4. Find the team you want to remove
5. Click on 3-dot icon on the right-hand side to view options
6. Click Delete in the drop-down menu
7. Click the 'Delete' button to confirm you want to delete the team
8. You will receive a confirmation notification in the bottom left-hand corner
How to delete an individual team member
1. Navigate to the Publish section in your Experience
2. Click on the Participants tab
3. Scroll down to the Participants section on the page
4. Find the team you want to remove
5. Click on 3-dot icon on the right-hand side to view options
6. Select Edit
7. Select the members tab at the top of the page
8. Select the trash icon next to the team member you want to delete
FAQ
Is it possible to undo the removal of a team, participant or team member?
Is it possible to undo the removal of a team, participant or team member?
No, it is not possible to undo removing a team, participant or team member. Deletion is permanent, and all associated submissions and points will be permanently deleted as well.