Skip to main content

Managing your participants

Updated over 12 months ago

Participant Settings

1. Click on PUBLISH in your navigation bar

Goosechase studio displaying the Publish tab in the top navigation bar

2. Choose if you would like your participants to create their own teams in the app when joining

Goosechase studio displaying the switch to allow participants to create their own teams

3. To turn on the ability to create their own teams, turn on the switch on the right-hand side

Goosechase studio displaying the switch to allow participants to create their own teams

4. A. Choose how you want your participant to compete.

Participants who play as individual will each work off of their own Mission list and collection their own points.

Goosechase studio displaying the two options to create teams with only individuals highlighted

This will impact any teams created in the app, and not pre-created teams that you create.

4. B. Choose how you want your participant to compete.

Participants who play as a team will work off the same Mission list. Once a Mission is completed, it is completed for the whole team and points will be tallied as a group.

Goosechase studio displaying the two options to create teams with only teams highlighted

5. Set the maximum number of participants for your teams

We recommend teams are not larger than 5 participants, but you can choose any number you would like (plan allowing). This will restrict the total number of participants that can join the team. Once team reaches the limit, no more participants can join that team.

To set an unlimited team size, click the checkbox beside 'Unlimited'.

If your participants are joining as individuals, all profiles will be capped to 1 participant by default.

Goosechase studio displaying the set maximum number of participants selector with the number 5 displayed and unlimited unchecked


Pre-creating teams

1. If you would like to pre-create teams, click the Create New button in the participants box

Goosechase studio displaying the create new button highlighted in the participants box

2. Give the team or individual a name

Goosechase studio displaying the create a team modal with 'Red Team' written as the team name

3. Add a photo

Note: If you pre-create the team, your participants will not be able to edit the name or photo.

Goosechase studio displaying the create a team modal with the add a photo highlighted

4. Add a passcode if you would like to restrict who can join which team

This works similar to the Experience password! Only those with the passcode can join that team.

Goosechase studio displaying the create a team modal with the passcode field highlighted with the number '5875' written

5. Choose the team type: Team or Individual

Goosechase studio displaying the create a team modal with the individual team type highlighted

6. Set the maximum number of participants if choosing the team type

Goosechase studio displaying the create a team modal with the set maximum number of participants selector with the number 5 displayed and unlimited unchecked

7. Click on Save when you are done

You can come back and edit this at any time!

Goosechase Studio displaying the team modal with the Save button highlighted

8. Your participants will show in the participants box as they join

Any pre-created teams will also show here as well

Goosechase Studio showing the Participants box with the 'Red Team' highlighted.


Inviting participants

1. Share your join code with your participants

To invite participants, all you need to provide is the join code and the password (if you created one). For more detailed instructions, you can use the instructions to invite participants from your own email using our downloadable pre-made pdf instructions!

Goosechase Studio displaying the share your code box at the top of the Participants page

FAQ


What is a passcode?

A passcode is like a password for a team. This ensures that participants are only able to join the team they are supposed to be a part of.

As a creator, you may want to add a passcode to control who joins what team, if you do so, you will need to send participants their passcode before they join. For more information on passcodes and how they can secure your Experience click here.


Do you have pre-made instructions I can use?

Yes! We have pre-made instructions available here.


How do participants join my Experience?

Your participants will join your Experience by downloading the Goosechase mobile app from the App Store/Play Store to their iOS or Android device. They can join your Experience before it begins, so feel free to invite them ahead of the time.

Participant cannot join from a browser or desktop.

We have pre-made resources for you to share with them if they need additional help.

Once they open the app, they will be prompted to either create a Goosechase account or to continue playing as a guest. Then, they will use the magnifying glass icon to search for your event by name or join code. From there, they will be prompted to create their team or profile, or join one that you've pre-created, depending on how you set up your Experience!


How many participants can be on a team?

Our free recreational license allows for 3 teams of 5 participants. Depending on your plan and upgrade, team sizes can be larger/unlimited.


How do I collect participant information?

Prior to your Experience starting, you can contact our support team (with your Experience name) to enable the email collection feature for your Experience.

At this time, we do not collect names or contact information outside of email addresses. If you were looking to collect these details, we recommend creating a Text Mission asking participants for their name or contact information.


Can I remove a participant?

Yes! On the participants tab, you can click the 3 dot menu (highlighted in step 7) on the far left-hand side of the team name. In the drop down menu, you will see the option to remove the team.

If in team mode, you will only have the option to remove the whole team, not an individual participant.


Can I message participants?

You can message participants via the Broadcasts tab (under the create section). Keep in mind that participants will not be able to message you back. We recommend including contact information in the message if you need a reply.


Full instructions are available here!



Getting ready to launch your Experience, head to the next step!

Did this answer your question?