Once your Experience is live, the real excitement begins! Monitoring allows you to watch engagement unfold in real-time, celebrate participant creativity, manage submissions, and ensure your Experience runs smoothly from start to finish.
All monitoring happens through the Goosechase Studio on our website. While you can't monitor through the mobile app, you can access the web platform from any mobile device to stay connected on the go.
Activity Feed Overview
The Activity Feed serves as your Experience's central hub, displaying all participant submissions as they happen. Photo and video submissions, along with correct text and GPS check-in responses, are automatically approved and posted to the feed when submitted. Watch as participants earn points and engage with your missions in real-time!
Submission Management
The Submissions tab provides comprehensive oversight of all participant entries. Here you can review, organize, and take action on every submission in your Experience.
Organizing Submissions: Use the sorting dropdown to organize submissions in ways that support your monitoring goals:
Group by Missions: View submissions organized by individual missions, perfect for comparing entries within specific activities or identifying missions that need attention. All submissions within each mission are sorted by newest first.
Group by Teams (Points): Display submissions organized by team rankings, with highest-scoring teams listed first. This view helps you keep tabs on leading participants and competitive dynamics.
Group by Teams (Alphabetical): Sort submissions alphabetically by team name, making it easy to locate specific teams and track their progress throughout your Experience.
💡 Helpful Honk: Use different sorting views strategically - mission grouping is great for content review, while points grouping helps you track competition and engagement levels across your participant base.
Reviewing and Moderating
As submissions come in, you can manually evaluate whether they meet your mission requirements and maintain the spirit of your Experience. Quality control ensures all participants have a fair and engaging experience.
Deleting Submissions: When a submission doesn't meet expectations or misses the mark, you can remove it from your Experience. Deleted submissions disappear from the Activity Feed, points are automatically removed from the team, and participants get another chance to complete the mission correctly. Follow these steps to delete submissions.
Bonus Point Management: Reward exceptional creativity or address submissions that don't quite capture your mission's intent by awarding or removing bonus points. This flexible system lets you recognize outstanding effort while maintaining fair scoring across all participants. You can also remove points if the Participants missed the mark on the Mission's task. Learn how to add bonus points to enhance participant recognition.
* While we do not offer automatic content moderating at this time, this is something we are exploring adding in the future.
Tracking Competition
The Leaderboard provides a dynamic view of participant progress, showing current point totals with leaders at the top. Rankings update automatically as submissions are approved and points are awarded.
Ranking System: Teams are ranked from highest to lowest points. When participants have identical scores, they're ranked alphabetically to maintain consistent ordering. For time-based competitions, learn how to track who finished first.
Manual Score Adjustments: Need to make overall score corrections? Use the 'Manually Adjust Scores' feature in the Leaderboard tab to add or subtract points from team totals. These adjustments affect overall scores without being tied to specific submissions. Get full details here.
Send Messages to teams: Send one-way messages to individual teams from the from the Leaderboard tab. Click on the 3 dots beside the team's ranking to send them a message. Learn more about Broadcasts here.
Managing and Messaging participants
Team Removal: If a team isn't participating appropriately or shouldn't be in your Experience, you can remove them entirely. Removing a team deletes all their associated submissions and points, giving you complete control over your participant community. Learn the complete removal process.
Communication Tools: Stay connected with participants through the messaging system. Send encouraging broadcasts to all participants or targeted messages to specific teams. Remember that communication is one-way - participants can't reply through the platform, so include contact information if you need responses. Follow these steps to send messages.
Experience Statistics
The Stats tab transforms your Experience data into valuable insights through visual graphs and tables. These real-time analytics help you understand engagement patterns, mission popularity, and participant behavior as your Experience unfolds.
Performance Analysis: Use statistics to identify your most popular missions, track active participation levels, and discover which submissions receive the most community engagement. This data becomes invaluable for planning future Experiences and maximizing participant satisfaction.
Post-Experience Review: Statistics remain available after your Experience ends, providing comprehensive data for post-event analysis and improvement planning. Learn more about accessing engagement data to enhance future Experiences.
Monitoring your Experience transforms you from a creator into an engaged facilitator, helping participants have the best possible interactive experience while gathering insights for future events!
Now your Experience is over, what's next? Learn how to use your Experience content!
FAQ
Can I monitor my Experience from the mobile app?
Can I monitor my Experience from the mobile app?
Monitoring is only available through the web platform, but you can access the Goosechase Studio from any mobile device's browser to stay connected while on the go.
How quickly do submissions appear in the Activity Feed?
How quickly do submissions appear in the Activity Feed?
Photo, video, and correct text/GPS submissions appear immediately upon participant submission. The Activity Feed updates in real-time, so you'll see engagement as it happens.
Any submissions set to 'Hidden in Feed' will not be shown in the Participants Activity Feed but will be shown in your Activity Feed within the Studio.
What happens when I delete a submission?
What happens when I delete a submission?
Deleted submissions are removed from the Activity Feed, associated points are automatically deducted from the team's score, and the team can submit a new response for that mission.
Can participants see when I award bonus points?
Can participants see when I award bonus points?
Yes, bonus points appear in the participant's app and are reflected in their total score. Consider sending a message explaining why bonus points were awarded to encourage similar high-quality submissions.
How do I know if a mission isn't working well?
How do I know if a mission isn't working well?
Use the Stats tab to identify missions with low participation or high deletion rates. This data helps you understand which missions resonate with participants and which might need clarification or adjustment.
What's the difference between bonus points and manual score adjustments?
What's the difference between bonus points and manual score adjustments?
Bonus points are tied to specific submissions and recognize particular achievements, while manual score adjustments affect overall team scores without being connected to any specific submission.